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How to Make Tough Decisions With Incomplete Information

Written by Fox Fractional | Feb 5, 2025 11:14:15 PM

Navigating the complex terrain of decision-making can be daunting, especially when the full picture is obscure. This article sheds light on strategies for making tough choices, distilling wisdom from seasoned experts across various fields. Uncover actionable tips to gain clarity, streamline options, and safeguard core values, all while maintaining the flexibility to adapt.

  • Focus on Clarity of Purpose
  • Narrow Down the Options
  • Protect Your Non-Negotiables
  • Prioritize Action and Adaptability

Focus on Clarity of Purpose

It's not easy to be decisive and flexible when you don't have all the information but sometimes, it's inevitable and hard choices have to be made. It's not something one should carry the burden alone.

When faced with something like this, I focus on clarity of purpose. Start by grounding yourself in the core values and goals that matter most to the organization or team. For example, we always come back to our mission: empowering healthcare professionals to focus on what matters most, which is our goal of democratizing healthcare. This helps filter out noise, allowing us to ask if these certain choices would lead us to achieve this goal more effectively in the long run.

I also lean strongly on collaboration. We're blessed with a diverse team from various cultures and backgrounds which allows us to look into blind spots that one-sided thinking might bring. It might seem like overcomplicating the process, but we believe that when we hit a roadblock, the best response is to ask the people who will be deeply impacted by the choice and who are working towards the same goal since Day 1.



Jamie Frew
, CEO, Carepatron



Narrow Down the Options

When dealing with tough decisions, I focus on what truly matters and narrow down the options. Take a step back and think about the bigger picture. We often feel the pressure to act immediately, but slowing down and weighing the potential outcomes can help you gain clarity. I've learned to give myself space to think and identify what will give the most value in the long term. 

You can't always have all the details, but prioritizing your main goals helps filter out distractions. When balancing competing priorities, start by tackling what aligns closest to your end goal. Try to avoid getting caught up in every small factor. I've seen that simplifying decisions makes the process less overwhelming and helps drive better results.



Natalia Lavrenenko
, UGC manager/Marketing manager, Rathly




Protect Your Non-Negotiables

When faced with tough calls, I swear by this: get clear on your non-negotiables. What's the one thing you absolutely need to protect or prioritize? That clarity helps cut through the noise of competing options. Then, make the best decision with the info you have, and don't freeze waiting for perfect data—it rarely exists. Progress beats perfection every time, and you can course-correct as needed. Trust your gut, but back it up with logic—it's the sweet spot for tough choices.



Justin Belmont
, Founder & CEO, Prose




Prioritize Action and Adaptability

A good plan now is better than a perfect plan for later. You have to accept that you will never have a complete picture and that priorities that are very clearly "must do" are rare. Prioritize action, accept that there will be failure, and embrace the ability to adapt. The more you do this, the better you will be at it.



Mark Delaney
, CEO, TRACT



Tough decisions are inevitable, but with clarity, focus, and adaptability, you can navigate them with confidence. As these experts highlight, anchoring yourself in core values, narrowing down options, and protecting non-negotiables are key to making choices that drive meaningful impact. But decision-making doesn’t have to be a solo journey.

At Fox Fractional, we provide strategic fractional leadership for nonprofits, ensuring you have the right expertise at the right time. Whether you need a seasoned major gifts officer, grants expert, or operations leader, our solution integrates seamlessly into your organization—bringing clarity, efficiency, and results.

Ready to strengthen your decision-making with expert fractional support? Let's connect and explore how Fox Fractional can help. Get in touch today!